Features built for AI Voice & Chat SaaS.
Telecaller.io lets you run an AI-based call & chat platform as a service. Onboard customers, generate AI flows and plug into your telephony & messaging stack.
AI voice calling
Inbound & outbound
Use AI for lead qualification, COD verification, payment reminders, appointment booking and more.
Multi-language
Support Hindi, English, Hinglish and more with natural-sounding AI voices.
Structured flows
Flows designed as JSON so you can connect them to Exotel, Twilio or any telephony stack.
WhatsApp & website chat
Unified chat flows
Same AI brain can serve website chat, WhatsApp and social messaging.
Lead capture
Collect name, phone, email, requirement and more from every conversation.
Human handoff
Define conditions when chats should be escalated to human agents.
SaaS-ready backend
Admin portal
Admin can see all leads, customers, onboarding PDFs and generated flows.
Client portal
Each client can log in to see their own info, PDFs and AI flows.
JSON storage
Leads, customers, users and flows are stored in JSON files, ready for migration to DB later.